spin7 Terms & Conditions

1Acceptance of Terms

By accessing spin7.biz, registering an account, or using any service provided by spin7 (collectively, "the Platform"), you unconditionally agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and our Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree to any part of these Terms, you must immediately cease use of the spin7 Platform and not register an account. Your continued use of the Platform after any amendment to these Terms constitutes your acceptance of the updated Terms.

These Terms constitute a legally binding agreement between you ("Player," "User," or "you") and spin7 ("spin7," "we," "our," or "the Company"). spin7 reserves the right to deny access to any person who does not meet the eligibility criteria set out in Section 2 below.

2Eligibility and Account Registration

To register and maintain a spin7 account, you must satisfy all of the following eligibility conditions:

• You are at least 21 years of age at the time of registration;
• You are a natural person and a resident of the Philippines;
• You are legally permitted to participate in online gaming under the laws applicable to you;
• You are not a registered self-excluded player under any PAGCOR-administered exclusion program;
• You are not an employee, contractor, director, or close family member of spin7 or any of its affiliated service providers;
• You are acting on your own behalf and not as an agent for any third party;
• You have not previously had an account closed or terminated by spin7 for breach of these Terms.

Account Limits

Each individual player may hold only one (1) account on the spin7 Platform. The creation of multiple accounts by the same individual ("multi-accounting") is strictly prohibited and will result in the closure of all associated accounts and the forfeiture of any bonus funds. Players who discover they have accidentally created duplicate accounts must contact spin7 support immediately via live chat.

spin7 accounts are personal and non-transferable. You may not sell, assign, or transfer your account or any credits, bonuses, or winnings associated with it to any other person.

Account Security

You are solely responsible for maintaining the confidentiality of your username and password. spin7 shall not be liable for any loss arising from unauthorized access to your account that results from your failure to keep your credentials secure. You must immediately notify spin7 support if you suspect unauthorized access to your account.

3Account Verification (KYC)

spin7 is required by the PAGCOR regulatory framework and applicable Philippine anti-money laundering (AML) regulations to verify the identity of all players prior to authorizing real-money play and withdrawals. This process is commonly referred to as Know Your Customer ("KYC") verification.

You must submit the following documentation when requested:

• A valid government-issued Philippine identification document (accepted forms include: Philippine National ID / PhilSys, passport, driver's license, UMID, SSS ID, GSIS ID, or PRC ID);
• Proof of date of birth confirming you are 21 years of age or older;
• Additional documents as may be required by spin7 compliance officers, including but not limited to proof of address, source of funds declarations, or enhanced due diligence documentation for high-value accounts.

spin7 reserves the right to suspend deposits, withdrawals, or all account activity pending completion of KYC verification. Accounts that fail KYC verification or that provide false, misleading, or fraudulent documentation will be permanently closed. Any funds in a fraudulent account at the time of closure may be withheld pending regulatory and law enforcement review.

4Deposits and Withdrawals

Deposits

All deposits to your spin7 account are denominated in Philippine Peso (PHP / ₱). The minimum deposit is ₱100. spin7 accepts deposits via GCash, Maya, QR Ph, GrabPay, InstaPay, PesoNet, BPI, BDO, Metrobank, 7-Eleven CLiQQ, and selected debit and credit cards. Accepted payment methods are subject to change without prior notice.

spin7 does not charge deposit fees. However, your payment provider may apply their own transaction charges, which are your responsibility. Deposits made via e-wallets (GCash, Maya) are credited instantly. Bank transfers via InstaPay or PesoNet are subject to interbank processing times.

Deposits may only be made from payment instruments registered in your own name. Third-party deposits are strictly prohibited. Any deposit identified as originating from a third-party account will be reversed and the deposit amount returned to the source, less any applicable fees.

Withdrawals

The minimum withdrawal amount is ₱200. Withdrawals are processed to the same payment method used for your most recent deposit, or to any verified payment method registered in your name on the Platform. Withdrawals to third-party accounts are not permitted under any circumstances.

GCash and Maya withdrawals are typically processed within five (5) minutes during standard operating hours. Bank transfers may take one (1) to three (3) business days depending on the receiving institution. spin7 does not charge withdrawal fees, though your bank or e-wallet provider may apply their own charges.

spin7 reserves the right to delay or suspend withdrawal processing pending the completion of identity verification, fraud investigation, or bonus wagering requirement compliance checks. Players will be informed of any withdrawal holds within 24 hours of the hold being applied.

5Bonuses and Promotions

spin7 may offer welcome bonuses, reload bonuses, free spins, cashback promotions, and other incentive programs to eligible players. All bonuses and promotions are subject to their respective promotional terms, which will be communicated at the time the offer is presented. In the event of conflict between the specific promotional terms and these General Terms, the specific promotional terms shall prevail.

General bonus conditions applicable to all spin7 promotions unless otherwise specified:

• Bonuses may only be claimed by eligible players who have completed KYC verification;
• Only one promotional offer may be active at a time unless explicitly stated otherwise;
• Bonus funds are subject to wagering requirements, which must be met before bonus funds or bonus-derived winnings may be withdrawn;
• Wagering requirements must be completed within the time period specified in the promotion terms. Bonus funds that expire are forfeited;
• Certain games may contribute differently to wagering requirements or may be excluded from wagering. Contribution rates are disclosed in the specific promotion terms;
• spin7 reserves the right to modify, suspend, or terminate any promotion at any time. Players with active bonuses at the time of termination will be advised of the applicable resolution;
• Abuse of bonus terms, including but not limited to bonus hunting, exploiting loopholes, or coordinating bonus strategies across multiple accounts, will result in forfeiture of all bonus funds and may result in account closure.

6Rules of Play

All games available on the spin7 Platform are governed by the rules displayed within each respective game interface. In the event of a discrepancy between game interface rules and these Terms, the game interface rules shall govern individual gameplay outcomes, and these Terms shall govern account-level matters.

spin7 uses certified Random Number Generator (RNG) technology for all RNG-based games. Live dealer games use physical equipment operated by professional dealers in licensed studio environments. All game outcomes are independent and not influenced by prior results. spin7 does not manipulate game outcomes in favor of either the player or the house beyond the published return-to-player (RTP) parameters.

In the event of a game malfunction, connection failure, or technical error that prevents a game round from being completed, spin7 reserves the right to void the affected round and return the wagered amount to the player's account. Wins resulting from technical errors, software malfunctions, or erroneous game outcomes are void and will not be honored.

7Prohibited Activities

The following activities are strictly prohibited on the spin7 Platform. Engaging in any prohibited activity may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to relevant law enforcement or regulatory authorities:

• Providing false, inaccurate, or fraudulent personal information during registration or verification;
• Creating or operating multiple accounts (multi-accounting);
• Using the Platform for money laundering, fraud, or any other illegal financial activity;
• Using software, bots, scripts, or other automated tools to interact with the Platform;
• Exploiting software errors, glitches, or vulnerabilities for financial gain;
• Colluding with other players or dealers;
• Depositing or wagering funds derived from criminal activity;
• Accessing the Platform using a VPN, proxy, or other method to circumvent geographic restrictions;
• Engaging in chargebacks or payment disputes without first exhausting spin7's dispute resolution process;
• Threatening, harassing, or abusing spin7 staff, dealers, or other players.

8Responsible Gaming

spin7 is committed to promoting responsible gaming practices in accordance with PAGCOR guidelines and international responsible gaming standards. The Platform provides the following tools to help players manage their gaming activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from their account settings. Limit reductions take effect immediately; limit increases are subject to a 24-hour cooling-off period;
• Loss Limits: Players may set session or period-based loss caps that automatically pause play when reached;
• Session Time Reminders: Automated reminders are displayed after 60 minutes of continuous play;
• Cooling-Off Periods: Players may request a temporary break from all gambling activity for periods ranging from 24 hours to 30 days;
• Self-Exclusion: Players may apply for permanent self-exclusion, which takes effect immediately and cannot be reversed for a minimum period of six (6) months.

If you believe you have a gambling problem, spin7 urges you to make use of the above tools and to seek assistance. Please visit our Responsible Gaming page for additional resources. spin7 will not market to any player who has requested self-exclusion.

9Intellectual Property

All content on the spin7 Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software, and the compilation thereof, is the property of spin7 or its content suppliers and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial gaming purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content on the Platform without the prior written consent of spin7.

10Limitation of Liability

To the maximum extent permitted by applicable Philippine law, spin7 shall not be liable for:

• Any loss of profits, loss of revenue, loss of data, or indirect, consequential, special, or punitive damages arising from your use of or inability to use the Platform;
• Losses arising from unauthorized access to your account due to your failure to maintain credential security;
• Interruptions to service caused by technical failures, third-party service disruptions, internet connectivity issues, or force majeure events;
• Any reliance on information provided on the Platform that does not constitute an official communication from spin7;
• Losses arising from the use of the Platform in jurisdictions where such use is prohibited.

spin7's total liability to you in respect of any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by you to your spin7 account in the thirty (30) days immediately preceding the event giving rise to the claim.

11Privacy and Data Protection

spin7 collects, processes, and stores your personal data in accordance with our Privacy Policy, which is available at spin7.biz/privacy-policy, and in compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its implementing rules and regulations.

By registering an account, you consent to the collection and processing of your personal information as described in the Privacy Policy. This includes identity verification data, financial transaction records, game activity logs, and communication records, all of which are maintained for the period required by applicable law and regulatory requirements.

12Amendments to Terms

spin7 reserves the right to modify these Terms at any time. Material amendments will be communicated to registered players via the email address or mobile number associated with their account, with a minimum of seven (7) days' notice prior to the effective date of the change, except where a change is required by applicable law or regulatory direction, in which case it may take effect immediately.

Your continued use of the Platform after the effective date of any amendment constitutes your unconditional acceptance of the amended Terms. If you do not accept amended Terms, you must close your account before the effective date.

13Governing Law and Dispute Resolution

These Terms and all matters arising out of or in connection with your use of the spin7 Platform shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

In the event of a dispute arising from your use of the Platform, you agree to first contact spin7 customer support to seek an informal resolution. spin7 will endeavor to resolve all disputes within fourteen (14) business days of formal written notification.

If a dispute cannot be resolved informally, either party may escalate the matter to the Philippine Amusement and Gaming Corporation (PAGCOR), which has regulatory jurisdiction over spin7's operations. Any dispute that cannot be resolved through regulatory channels shall be submitted to binding arbitration under the rules of the Philippines Dispute Resolution Center, conducted in Metro Manila, Philippines.

14Contact Information

For questions, concerns, or formal notices regarding these Terms and Conditions, please contact spin7 through the following channels:

When submitting a formal dispute or complaint, please include your registered username, a description of the issue, relevant dates and transaction references, and any supporting documentation. spin7 will acknowledge all formal complaints within 24 hours and provide a substantive response within five (5) business days.